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Brands We Work With

Welcome to Best Virtual Management of Restaurant

Rating: 2.5/5

My business has been using the services of Call Cafe for over 8 months, I can say their service is exemplary, their customer service is second to none, from dealing with customer orders, customer queries and resolving issues, I have found Call Cafe to be the market leader in their execution and delivery, I would highly recommend them to anyone and May they continue delivering an excellent service.
author “
SAL
Handling customers on floor and running for the phone, wasn't an easy task, my customer service wasn't being provided well until I signed up with Call Cafe, now my calls are not being missed, my queries are handled with proper compensations and guidance. If my customers are happy, I'm happy.
author “
SHOIAB
When I was trying to find an answering service in the UK I wanted to make sure my restaurant calls service wasn't being outsourced to India and one that offered clear bi-lingual service. Call Cafe has delivered and their prices are super reasonable. Very Happy.
author “
JOHN
I have been a customer of Call Cafe for almost 2 years now and it's been awesome! I'm able to listen to the calls and the staff is very professional and patient! Great work!
author “
MANNY
Been with these guys for 2 years now and I can say these guys have built my phone sales more then my online. it takes times and slowly but surely. I don't need to worry about any complaint calls or anything these guys are masters...
author “
AZIZ

Are you having these issues?

  • No English-speaking staff to answer phone?
  • No time to answer phones?
  • No data from Just eat, Uber eats and Deliveroo?
  • No time to do marketing?
  • Working on a tight budget?
  • Struggling to increase phone orders?
  • Your marketing strategy is not working?
  • Struggling to increase cash sales?
  • Not getting in depth analysis of your business?
  • Too many machines (problems)?
  • Too much commission going to the big eats?
  • Are your staff providing the best customer service?

This is your solution

  • Dedicated Virtual Account Manager!
  • 100% calls answered meaning more phone orders!
  • No drop calls meaning high customer return order rate!
  • Fully  monitrised system for shop owners!
  • No call waiting all calls answered within 5 seconds!
  • Upselling making an average £500 extra month!
  • Facebook marketing!
  • Epos Integration, all platforms into 1 system!
  • Reduce staff cost and increase profit margin!
  • 100% money back if we don’t increase sales!
  • Helping you create a better brand!
  • Replying to customers reviews!
  • SMS Marketing!
  • 24/7 customer support!
  • Full customer data sheet!
  • Getting customers data from all the big eats!
  • Takeaway staff can just focus on quality of service!

Services We Offer

Our team main focus is building your business to a new level

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On Premises Receipt Printing

View all orders through a 12" screen with a built in printer like just eat. Also receive all other orders from other platforms through our portal.

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Dedicated Virtual Account Manager

You have your very own dedicated person who knows the fast food industry and will help you grow your business.

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SMS Marketing

Once we collect and save your customer data we help you to do SMS marketing with a MASSIVE 300% ROI.

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Daily Reports Sheet

Live reports will show your call log information including complaints and your daily sales also all SMS data is collected this can be monitored 24/7 on a click of a button.

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100% Customer Service Satisfaction

Our personalized customer service skills help your customers stay in touch with your business and have a higher repeat order rate.

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Increase Cash Sales

Just by answering all your calls with manners and upselling to every customer your cash sales go through the roof.

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Full Epos integration

No need to add another machine for our service. We help you to integrate Just eat, Uber eats, Deliveroo and Food hub into 1 system meaning more space and less electric bill.

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Just/Uber Eats/Deliveroo data collection

With our unique dedicated account manager we help you to collect the customer data from these big platforms.

We’re Here to Help You

Curious what your data can do for you? Let’s connect:
we take your data serious!

60,000+

Calls Taken Per Month

45,000+

Regular Orders taken

50+

Takeaways on board

100,000+

Satisfied customers

Choose Your Plan

Bronze

Basic Fit For Your Needs

Ask For More Details
Book Now

 
Call Answering Services
Dedicated Accounts Manager.
Monthly Progress Report
Daily Excel Report
Discount Vouchers
Website
SMS Marketing
Postcard Marketing
Email Marketing
Data Collection
Upselling Your Menu
Diverting Customer
Social Media Marketing
 

Silver

Fit For Your Needs

Ask For More Details
Book Now

 
Call Answering Services
Dedicated Accounts Manager
Discount Vouchers
Website
Monthly Progress Report
Daily Excel Report
SMS Marketing
Postcard Marketing
Email Marketing
Data Collection
Upselling Your Menu
Diverting Customer
Social Media Marketing
 

Gold

Premium Fit For Your Needs

Ask For More Details
Book Now

 
Call Answering Services
Dedicated Accounts Manager
Discount Vouchers
Website
SMS Marketing
Postcard Marketing
Email Marketing
Data Collection
Upselling Your Menu
Diverting Customer
Social Media Marketing
Monthly Progress Report
Daily Excel Report
 

The fastest growing company in the UK giving you this unique service

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